Privacy Policy
Last updated: November 24, 2025
Introduction
Milestones Learning Center of Ashland (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Schedule appointments or consultations
- Sign up for our services
- Communicate with us via email or phone
The personal information we collect may include:
- Name and contact information (email address, phone number, mailing address)
- Child’s information (name, age, care needs)
- Insurance information
- Health and developmental information relevant to our care services
How We Use Your Information
We use the information we collect to:
- Provide and manage childcare and early-learning services
- Communicate with you about enrollment, progress, and services
- Process payments
- Comply with legal and regulatory requirements
- Improve our services and website functionality
- Respond to your inquiries and provide customer support
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure servers and encrypted data transmission
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Staff training on privacy and security protocols
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements), or with legal authorities when required by law.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Children’s Privacy
While we provide services to children, we do not knowingly collect personal information directly from children under 13 through our website. All information about children is provided by parents or legal guardians.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you (subject to legal obligations), and to opt out of marketing communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Phone: 419-928-5798
Fax: 419-281-7526
Email: ashland@milestoneslearningcenter.com
Address: 1489 Mifflin Avenue, Ashland, OH 44805